Recommended for those who need to be able to draw conclusions from the data provided and evaluate the proposals of others.

What it’s about:

• Understanding how avoid letting biases and logical fallacies influence our thinking.
• How to identify problems and root causes to be resolved.
• How to keep everyone on the same side of the discussion (avoiding polarization of opinions).
• Using company values in the problem-solving process.

By the end of the course, the participants will be able to:

• Differentiate between “problems,” “issues,” “situations,” and “challenges”.
• Identify biases and fallacies in defining problems and in solutions to those problems.
• Use the Six Thinking Hats when solving problems.
• Apply company values to the problem-solving process.