Recommended for everyone who communicates with colleagues in other locations, including international locations.

What it’s about:

• Building and maintaining healthy business relationships.
• Choosing the appropriate channel of communication for what is being communicated.
• Using simple models to discuss and/or correct issues in business relationships.

By the end of the course, the participants will be able to:

• Build and maintain healthier business relationships.
• Analyse the social and cultural needs of their business relationships.
• Choose the appropriate channel of communication depending on their goal.
• Use simple analysis and feedback models to make changes in business relationships.