Recommended for everyone involved in negotiating, reaching agreements, and problem solving.

What it’s about:

• Developing a Shared-Interest approach to negotiation solutions.
• Using powerful investigation techniques to fully understand all sides’ interests before engaging in the process of finding solutions.
• Creating alternative solutions that aim to achieve a favourable negotiation result, improve cooperation and care for business relations.
• Getting buy-in from negotiation partners to remove obstacles to reaching an agreement

By the end of the course, the participants will be able to:

• Use powerful questioning and listening techniques to investigate the interests of all parties.
• Identify and focus the conversation on the shared interest of all parties.
• Apply the win-win process for negotiations, achieving agreement and solving problems.
• Collaborate on alternate solutions to situations (including conflicts).