{"id":11512,"date":"2025-12-01T12:16:13","date_gmt":"2025-12-01T12:16:13","guid":{"rendered":"https:\/\/abt.pive.dev\/?post_type=lp_course&#038;p=11512"},"modified":"2026-03-06T20:38:21","modified_gmt":"2026-03-06T20:38:21","slug":"effective-communication-over-the-phone","status":"publish","type":"lp_course","link":"https:\/\/accentbusiness.pl\/en\/courses\/effective-communication-over-the-phone\/","title":{"rendered":"Effective Communication over the Phone"},"content":{"rendered":"<h5><span class=\"fontstyle0\">Recommended for everyone who does business.<\/span><\/h5>\n<h6><span style=\"color: #333333;\"><span class=\"fontstyle0\">What it\u2019s about:<\/span><\/span><\/h6>\n<ul>\n<li><span class=\"fontstyle0\">Using the telephone as a communication channel to cooperate.<\/span><\/li>\n<li>Increasing the effectiveness of communication. Reducing misunderstandings and errors (reducing lost time).<\/li>\n<li>Reducing stress and frustration coming from misunderstandings.<\/li>\n<li>Improving organizational health by improving relationships.<\/li>\n<li>Improving customer service over the phone.<\/li>\n<\/ul>\n<h6><span style=\"color: #333333;\"><span class=\"fontstyle0\">By the end of the course, the participants will be able to:<\/span><br \/>\n<\/span><\/h6>\n<ul>\n<li><span class=\"fontstyle0\">Decide when to switch to using the phone as the communication channel.<\/span><\/li>\n<li>Lead the phone conversation to build their relationship with the other party.<\/li>\n<li>Conduct a phone conversation that will help move forward company objectives.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recommended for everyone who does business. What it\u2019s about: Using the telephone as a communication channel to cooperate. Increasing the&#8230;<\/p>\n","protected":false},"featured_media":11114,"comment_status":"closed","ping_status":"closed","template":"","course_category":[86],"course_tag":[91],"class_list":["post-11512","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-communication-and-relations","course_tag-business-en","course"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Effective Communication over the Phone - Accent Business Training<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/accentbusiness.pl\/en\/courses\/effective-communication-over-the-phone\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Effective Communication over the Phone - Accent Business Training\" \/>\n<meta property=\"og:description\" content=\"Recommended for everyone who does business. 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