- All Employees
- Modern Business e-Correspondence
- Powerful Business Presentations
- Presenting Analytical Information
- Win-Win Solutions
- Relationships in Global Business
- The Pitch
- Building Resilience
- Communicating Across Cultures
- Team Leaders and above
- Chairing Business Meetings
- Communicating Through Change
- Development Through Delegation
- Speaking Up
- Getting Past No
- Leading Distributed Teams
- Managers and above
- Executive Business Presentations
- Leader Talk
- Advanced Negotiations
PROGRAMS
Modern Business
e-Correspondence
MBC
Prerequisite: None
What you’ll learn
- To write emails that focus on deliverables.
- To get things done by email.
- To adjust structure to achieve clarity.
Your time investment
- Prework (1 week before sessions): complete a survey and send 5 sample emails
- 3 sessions: 2h (spread over 2 weeks)
- Individual work: email correction with trainer (up to 2.5h)
Powerful Business
Presentations
PBP
Prerequisite: None
What you’ll learn
- To create a clear goal that makes people take action and achieves concrete business results.
- To use a powerful presentation structure that will anchor the main message.
- To engage the audience.
Your time investment
- Prework (1 week before sessions): complete a survey and send a sample slide deck
- 2 sessions: 4h each + final presentation 3h practice (spread over 2-3 weeks)
- Individual coaching session (0.5h)
- Individual work (up to 1h)
Presenting Analytical
Information
PAI
Prerequisite: Powerful Business Presentations
What you’ll learn
- To select data to create slides that support the key message.
- To intentionally present the data in a way that guides the audience’s attention.
- To use data presentation as part of your personal brand building in the company.
Your time investment
- Prework (1 week before sessions): complete a survey and send a sample slide deck
- 3 sessions: 2h each + final presentation 3h practice (spread over 2-3 weeks)
- Individual coaching session (0.5h)
- Individual work (up to 1h)
Win-Win Solutions
WWS
Prerequisite: None
What you’ll learn
- To use powerful questioning and listening techniques to investigate the interests of all parties.
- To identify and focus the conversation on the shared interest of all parties.
- To collaborate on alternate solutions to create result-focused win-win outcomes.
Your time investment
- Prework (1 week before first session): complete a survey
- 3 sessions: 3h & 2h & 2h practice + final negotiation 2h (spread over 2–3 weeks)
- Individual coaching session (0.5h)
- Individual work (up to 1.5h)
Relationships in
Global Business
RGB
Prerequisite: None
What you’ll learn
- To build and maintain healthier business relationships.
- To analyze the social and cultural needs of your business relationships.
- To choose the appropriate channel of communication depending on your goal.
Your time investment
- Prework (1 week before sessions): complete a survey
- 2 sessions: 3h each (spread over 1 week)
- Individual work (up to 1h)
The Pitch
TPI
Prerequisite: None
What you’ll learn
- To create a short well-structured pitch focused on benefits.
- To express clear vision and execution statements.
- To express your ideas clearly to your peers, managers, and stakeholders.
Your time investment
- Prework (1 week before sessions): complete a survey
- 4 sessions: 1,5h each (spread over 1 week)
- Individual work (up to 2h)
Building Resilience
BRE
Prerequisite: None
What you’ll learn
- To manage your energy to make the most of your time.
- To avoid burnout.
- To develop personal mental toughness.
- To deal with stressors, pressure, and challenges in an effective way.
Your time investment
- Prework: check your current mental toughness level using the MT Questionnaire (MTQ 48©)
- 3 sessions: 3h each (spread over 2 weeks)
- Individual coaching session (0.5h)
- Participate in a habit formation program by doing 5–15 min daily tasks for 21 days
Communicating
Across Cultures
CAC
Prerequisite: None
What you’ll learn
- To apply an investigative process to understanding a new culture.
- To use tools to identify possible cultural drivers in intercultural conflicts.
- To apply a process for resolving the intercultural conflicts.
Your time investment
- Prework: complete an online survey, short (10 min) daily tasks 5 days before session 1
- 4 sessions: 3h each (spread over 3 weeks)
- Individual work (up to 3h)
Chairing
Business Meetings
CBM
Prerequisite: Experience in Chairing Business Meetings
What you’ll learn
- To prepare for a meeting by creating a result-driven structure.
- To manage meeting dynamics and participant involvement.
- To finish your meeting with clear outcomes.
Your time investment
- Prework (1 week before sessions): complete a survey
- 2 sessions: 4h & 3h + final meeting practice 4h (spread over 2 weeks)
- Individual coaching session (0.5h)
Communicating
Through Change
CTC
Prerequisite: None
What you’ll learn
- To identify which room of change you and your team members are in.
- To communicate with your team members to help them engage in the change management process.
- To engage in a change management process, even when you’re unsure about the change.
Your time investment
- Prework: daily tasks (10 min/day) for 5 days before session 1
- 3 sessions: 3h each (spread over 2 weeks)
- Individual work between sessions (up to 2h)
Development
Through Delegation
DTD
Prerequisite: None (a good complementary course is Leading Distributed Teams)
What you’ll learn
- To evaluate which tasks are yours and which to delegate.
- To delegate tasks effectively.
- To follow up on delegated tasks andnensure completion.
Your time investment
- Prework: daily tasks (10 min/day) for 5 days before session 1
- 3 sessions: 3h each (spread over 2 weeks)
- Individual work (up to 2.5h)
- Individual coaching session (0.5h: takes place 4–6 weeks after last session)
Speaking Up
SPU
Prerequisite: None
What you’ll learn
- To identify risks and opportunities that need to be addressed and respond meaningfully
- To interrupt a conversation politely to ask questions, get clarification, and share opinions.
- To notice people who are not engaging in conversation and get their input.
Your time investment
- Prework (1 week before sessions): complete a survey
- 2 sessions: 3h each (spread over 1 week)
- Individual work (up to 1h)
Getting
Past No
GPN
Prerequisite: Win-Win Solutions
What you’ll learn
- To negotiate with difficult people.
- To say “no” and still maintain a positive relationship.
- To overcome difficulties and barriers in the negotiation process.
Your time investment
- Prework: complete online survey, prepare a negotiation scenario for the course
- 2 sessions: 3.5h each + final negotiation practice 3h (spread over 10 days)
- Individual coaching (0.5h) (between the 2 sessions)
Leading
Distributed Teams
LDT
Prerequisite: None (this course complements Development Through Delegation, Chairing Business Meetings, and Speaking Up)
What you’ll learn
- Principles of virtual leadership communication.
- How to build and maintain team relationships at a distance.
- Keys to building engagement in team members.
Your time investment
- Prework: complete online survey and an individual 30-min 1:1 call with trainer
- 2 sessions: 3h each (spread over 2 weeks)
- Individual work (up to 2.5h)
Executive
Business Presentations
EBP
Prerequisite: Powerful Business Presentations
What you’ll learn
- Principles of virtual leadership communication.
- How to build and maintain team relationships at a distance.
- Keys to building engagement in team members.
Your time investment
- Prework: complete online survey and an individual 30-min 1:1 call with trainer
- 2 sessions: 3h each (spread over 2 weeks)
- Individual work (up to 2.5h)
Leader Talk
LTA
Prerequisite: None
What you’ll learn
- To adjust your message to the audience you are going to address.
- To focus your message and have a clear call to action.
- To create stories and take your audience on a “journey”.
Your time investment
- Prework: complete online survey and 30-min individual 1:1 call with trainer
- 2 sessions: 3h each (spread over 2 weeks)
- 2 individual coaching sessions (0.5h) (as a follow-up to the course)
- Individual work (up to 2.5h)
Advanced
Negotiations
ANG
Prerequisite: Win-Win Solutions and Getting Past No
What you’ll learn
- To negotiate in multi-party scenarios.
- To negotiate with people operating with biases and/or prejudices.
- To apply critical thinking to your negotiation scenario.
Your time investment
- Prework: complete online survey, prepare a negotiation scenario for the course
- 4 sessions: 3.5h each (spread over 2 weeks)
- Individual coaching (0.5h)