For managers, team leaders, and professionals who want to build a culture of trust, and continuous learning through effective feedback.

What it’s about:

• Understanding what makes feedback difficult and how to overcome it.
• Learning when to use Appreciation, Coaching, or Evaluation.
• Applying a simple four-step model for effective feedback.
• Practicing real feedback conversations using practical tools.

By the end of the course, the participants will be able to:

• Give specific feedback rather than vague labels.
• Choose the right type of feedback for each situation. 
• Use feedback and feedforward in everyday conversations.