Recommended for early career professionals, including graduates and junior employees in SSC/BPO organizations, starting their journey in a business environment.  

What it’s about:

• Developing essential communication skills.
• Using communication tools effectively.
• Building personal brand.
• Reinforcing ownership mindset.

By the end of this programme, the participants will:

• Know how to build their personal brand to position themselves in a team.
• Understand how to take ownership and manage their tasks appropriately.
• Write emails that focus on both building relationships and getting things done.
• Collaborate effectively using tools such as chat and AI.
• Choose the best channel to achieve their goals (email, chat, phone).