Lawrence Peter “Yogi” Berra (1925-2015) was a baseball catcher, manager, and coach for the New York Yankees. He won a record 10 World Series titles as a player – but he is also remembered for his uniq...
02 February, 2021
Silence: the worst thing you can hear after cracking a joke. Worse than a groan. Worse than a sigh. Worse even than someone saying, “That’s offensive – I’m calling HR.”...
21 September, 2020
You’re writing an email to a senior manager at another company. Her name is Mrs Jane Smith, and you’ve never written to her before. How do you begin? Many people would go back to the apparently safe ...
25 August, 2020
Everyone’s longing or an oxymoron? People often think of organizational values as this “soft thing”, a meaningless statement up on the walls somewhere that at best is there to serve as a stimulant or ...
18 January, 2020
We are proud to announce and celebrate the 10 years of ABT’s active presence and contributions to businesses across Europe!...
27 November, 2019
After a successful 10 years on the market, ABT is rebranding as part of its expansion into international markets and its introduction of new courses for business services centers – a sector that conti...
26 August, 2019
The idea of giving a public presentation scares even the bravest of hearts. The fear of public speaking even has a name – glossophobia. It strikes at any given moment, afflicting even experienced publ...
01 August, 2019
Wait, what? But it’s true. Many historical figures can give us tips on improving our email communication. Even though email is a relatively new invention, the principles that guide it are as old as th...
01 July, 2019
When we originally developed our email course, Modern Business eCorrespondence (MBeC), we built the course around 6 rules for writing emails. To be more precise, we felt these were more “principles” t...
01 June, 2019
While human resources and intellectual potential is one of the main reasons Poland is the fastest growing outsourcing country in Europe, two crucial competencies are still scarce – languages and commu...
24 November, 2014