NEWS

  • Silence: the worst thing you can hear after cracking a joke. Worse than a groan. Worse than a sigh. Worse even than someone saying, “That’s offensive – I’m calling HR.”...

  • You’re writing an email to a senior manager at another company. Her name is Mrs Jane Smith, and you’ve never written to her before. How do you begin? Many people would go back to the apparently safe ...

  • Everyone’s longing or an oxymoron? People often think of organizational values as this “soft thing”, a meaningless statement up on the walls somewhere that at best is there to serve as a stimulant or ...

  • We are proud to announce and celebrate the 10 years of ABT’s active presence and contributions to businesses across Europe!...

  • After a successful 10 years on the market, ABT is rebranding as part of its expansion into international markets and its introduction of new courses for business services centers – a sector that conti...

  • The idea of giving a public presentation scares even the bravest of hearts. The fear of public speaking even has a name – glossophobia. It strikes at any given moment, afflicting even experienced publ...

  • Wait, what? But it’s true. Many historical figures can give us tips on improving our email communication. Even though email is a relatively new invention, the principles that guide it are as old as th...

  • When we originally developed our email course, Modern Business eCorrespondence (MBeC), we built the course around 6 rules for writing emails. To be more precise, we felt these were more “principles” t...

  • While human resources and intellectual potential is one of the main reasons Poland is the fastest growing outsourcing country in Europe, two crucial competencies are still scarce – languages and commu...