Lawrence Peter “Yogi” Berra (1925-2015) was a baseball catcher, manager, and coach for the New York Yankees. He won a record 10 World Series titles as a player – but he is also remembered for his unique way with words. His so-called “Yogi-isms” include such gems...
Silence: the worst thing you can hear after cracking a joke. Worse than a groan. Worse than a sigh. Worse even than someone saying, “That’s offensive – I’m calling HR.”...
Everyone’s longing or an oxymoron? People often think of organizational values as this “soft thing”, a meaningless statement up on the walls somewhere that at best is there to serve as a stimulant or an inspiration on a gloomy office day....
The idea of giving a public presentation scares even the bravest of hearts. The fear of public speaking even has a name – glossophobia. It strikes at any given moment, afflicting even experienced public speakers....
Wait, what? But it’s true. Many historical figures can give us tips on improving our email communication. Even though email is a relatively new invention, the principles that guide it are as old as the hills....
When we originally developed our email course, Modern Business eCorrespondence (MBeC), we built the course around 6 rules for writing emails. To be more precise, we felt these were more “principles” than rules--they were a good “standard” to follow rather than the imposed behavior rules...