Programs Single New

Modern Business
eCorrespondence
MBC

Note:For everyone who writes emails.

You’ll learn to

  • write emails that focus on deliverables.
  • build relationships over email.
  • adjust structure to achieve clarity.

Your time investment: 9–11h

  • Pre-work (0.25h):
    • Needs Analysis Survey
    • Sample emails
  • Group sessions (6–8h)
  • Individual work (up to 2.5h)

for 12 participants

Win-Win Solutions - Negotiations
WWS

Note:: For everyone who needs to agree on something with someone else.

You’ll learn to

  • use powerful questioning and listening techniques to investigate the interests of all parties.
  • identify and focus the conversation on the shared interest of all parties.
  • collaborate on alternative solutions to create result-focused, win-win outcomes.

Your time investment: 12–13h

  • Pre-work: Needs Analysis Survey
  • Group sessions (10–10.5h)
  • Individual coaching session (0.5h)
  • Individual work (up to 1.5h)

for 10 participants

Powerful Business
Presentations
PBP

Note:For people who have experience delivering business presentations.

You’ll learn to

  • create a clear goal that achieves concrete business results by motivating people to action.
  • use a powerful presentation structure that will anchor the main message.
  • engage the audience.

Your time investment: 14–15h

  • Pre-work (0.25h):
    • Needs Analysis Survey
    • Sample slide deck
  • Group sessions (12h)
  • Individual coaching session (0.5h)
  • Individual work (up to 1h)

for 10 participants

Effective Data Presentations
EDP

Note:For those who regularly prepare and deliver data-driven presentations in PowerPoint

You’ll learn to

  • address your audience’s needs when selecting data for presentation.
  • create effective charts and graphs.
  • structure concise and engaging narratives for data presentation

Your time investment: 12h

  • Pre-work: Needs Analysis Survey
  • Group sessions (10.5h)
  • Individual work (up to 1h)

for 10 participants

The Pitch
TPI

Note:For those who need to present ideas or projects to get stakeholder buy-in.

You’ll learn to

  • create a short, well-structured pitch focused on benefits.
  • express clear vision and execution statements.
  • express your ideas clearly to your peers, managers, and stakeholders.

Your time investment: 8h

  • Pre-work: Needs Analysis Survey
  • Group sessions (6.5h)
  • Individual work (up to 1h)

for 12 participants

Energy and Time Management
ETM

Note: For people who want to be more productive or need to manage their time better.

You’ll learn to

  • manage your energy and time.
  • prioritize and deal with tasks and task overload.
  • organize and motivate oneself when working remotely.
  • communicate your availability to others.

Your time investment: 9–10h

  • Pre-work: Needs Analysis Call (0.5h)
  • Group sessions (8h)
  • Individual work (up to 2h)

for 12 participants

Energy
and Stress Management
ESM

Note:For people who are looking to avoid burnout or want to learn how to handle the stress from a heavy workload.

You’ll learn to

  • manage and renew your energy to make the most of your time and avoid burnout
  • deal with stressors, pressure, and challenges in an effective way
  • get recharging tools that support you during periods of high workload and stress.

Your time investment: 9–10h

  • Pre-work: Needs Analysis Call (0.5h)
  • Group sessions (8h)
  • Individual work (up to 2h)

for 12 participants

Building Resilience
BRE

Note:For people who want to build personal mental toughness to deal with stress.

You’ll learn to

  • manage your energy to make the most of your time.
  • avoid burnout.
  • develop personal mental toughness.
  • deal with stressors, pressure, and challenges in an effective way

Your time investment: 12–14h

  • Pre-work:
    • Needs Analysis Call (0.5h)
    • Completing MTQ48, an online tool for assessing mental toughness (0.5h)
  • Group sessions (10h)
  • Individual work (2-4h as part of a 21-day habit formation program)

for 12 participants

Getting out of Burnout
GOB

Note:For people who are struggling with feelings of emptiness and burnout and would like to get back on track with their lives.

You’ll learn to

  • identify the symptoms of burnout in yourself and in others.
  • regain motivation and get out of the feeling of emptiness and burnout.
  • manage your energy to avoid chronic fatigue and lack of meaning.
  • increase your engagement and improve your time management (esp. when working from home).

Your time investment: 10–11h

  • Pre-work:
    • Needs Analysis Call (0.5h)
    • Completing Burnout Self-Assessment
  • Group sessions (7h)
  • Individual work (up to 2h)
  • Post-course call (1h)

for 12 participants

Communication across Cultures
CAC

Note:For people who work with other cultures and want to improve their cooperation with those other cultures.

You’ll learn to

  • apply an investigative process to understand a new culture.
  • use tools to identify possible cultural drivers in intercultural conflicts.
  • apply a process for resolving the intercultural conflicts
  • support others in helping them resolve their intercultural conflicts

Your time investment: 13–15h

  • Pre-work: Needs Analysis Survey
  • Group sessions (12–14h)
  • Individual work (up to 1h)

for 12 participants

Relationships in
Global Business
RGB

Note:For people who would like to build relationships with the people they work with especially those they work with online.

You’ll learn to

  • build and maintain healthier business relationships.
  • analyze the social and cultural needs of your business relationships.
  • choose the appropriate channel of communication depending on your goal.

Your time investment: 7–9h

  • Pre-work: Needs Analysis Survey
  • Group sessions (6–8h)
  • Individual work (up to 1h)

for 12 participants

Chairing
Business Meetings
CBM

Note:This course is designed for people who have experience chairing business meetings. If you rarely chair meetings or only attend meetings, take the mini CBM

You’ll learn to

  • prepare for a meeting by creating a result-driven structure.
  • manage meeting dynamics and participant involvement.
  • finish your meeting with clear outcomes.

Your time investment: 13h

  • Pre-work: Needs Analysis Survey
  • Group sessions (11h)
  • Individual coaching session (0.75h)
  • Individual work (up to 1h)

for 10 participants

Communicating
Through Change
CTC

Note:This course is designed for team leaders and managers who are involved in, or experienced in, change management processes.

You’ll learn to

  • identify which room of change you and your team members are in.
  • communicate with your team members to help them engage in the change management process
  • engage in a change management process yourself, even when you’re unsure about the change.

Your time investment 14–15h

  • Pre-work:
    • Needs Analysis Survey
    • Needs Analysis Call (1h)
  • Group sessions (12h)
  • Post-course call (1h)

for 10 participants

Development
Through Delegation
DTD

Note:This course is designed for people who need to delegate, or have experience in delegating, tasks/projects, e.g., Team Leaders, Project Leaders, or Subject Matter Experts.

You’ll learn to

  • evaluate which tasks are yours and which to delegate.
  • delegate tasks effectively.
  • follow up on delegated tasks and ensure completion.

Your time investment: 12–13h

  • Pre-work:
    • 2 Needs Analysis Surveys
    • Needs Analysis Call (1h)
  • Group sessions (10.5h)
  • Individual coaching session (0.5h)

for 12 participants

Getting Past No - Negotiations
GPN

Note:This course is designed for people who have experience in differentiating positions from interests, are able to identify shared interests, and have experience in integrative negotiations (or have taken WWS).

You’ll learn to

  • negotiate with difficult people.
  • say “no” and still maintain a positive relationship.
  • overcome difficulties and barriers in the negotiation process.

Your time investment: 9–10h

  • Pre-work: Needs Analysis Survey
  • Group sessions (7.5h)
  • Individual coaching session (0.5h)
  • Individual work (up to 1.5h)

for 8 participants

Influence
INP

Note:For people who want to build bridges with various levels in their organization that will help them get their ideas across to others.

You’ll learn to

  • tailor your message to your audience and get buy-in.
  • use the tools of influence and persuasion to create engagement.
  • improve organizational health by improving relationships.
  • persuade others while avoiding manipulation.

Your time investment: 9–10h

  • Pre-work:
    • Needs Analysis Survey
    • Needs Analysis Call (1h)
  • Group sessions (7–8h)
  • Individual work (up to 1h)

for 12 participants

Problem Solving and Critical Thinking
PSC

Note:For people who need to be able to draw conclusions from the data provided and evaluate the proposals of others.

You’ll learn to

  • analyze problems and situations.
  • draw conclusions from the data you’ve analyzed.
  • quickly find and evaluate solutions to problems.
  • bullet-proof proposals before presenting them

Your time investment: 7–8h

  • Pre-work: Needs Analysis Survey
  • Group sessions (7–8h)

for 12 participants

Storytelling in Business
STB

Note:For Team Leaders and above who give presentations where storytelling structures would help them call people to action in an engaging way and with little preparation.

You’ll learn to

  • reduce stress when speaking up or answering questions during business meetings.
  • apply storytelling structures with minimal or no preparation.
  • engage and motivate colleagues to take action.

Your time investment: 7–8h

  • Pre-work: Needs Analysis Survey
  • Group sessions (7h)

for 12 participants

Conflict Resolution
CRE

Note:Especially for people managers, HR employees, and anyone involved in conflict mediations.

You’ll learn to

  • approach conflict in a structured way and separate facts from emotions.
  • set aside biases and prejudices when engaging in conversations.
  • ask meaningful questions, and understand and apply the principles of active listening.

Your time investment: 15–16h

  • Pre-work:
    • Needs Analysis Survey
    • Needs Analysis Call (1h)
  • Group sessions (12h)
  • Individual work (up to 1h)
  • Post-course call (1h)

for 10 participants

Business
Communication Development
BCD

Note:For managers and team leaders who have to manage stakeholder expectations.

You’ll learn to

  • improve collaboration and team efficiency.
  • build a culture of being open and giving feedback inbusiness communication.
  • find mutually beneficial solutions.

Your time investment: 19h

  • Pre-work:
    • Needs Analysis Survey
    • Needs Analysis Call (0.5h)
  • Group sessions (16h)
  • Individual coaching session (0.5h)
  • Individual work (up to 1h)
  • Post-course call (1h)

for 10 participants

Preparing
Speakers for Internal Events
PSP

Note:or everyone who needs to prepare to speak at a company event (town hall, celebration, year-end presentation, etc.)

You’ll learn to

  • be a more effective, efficient, and engaging speaker.
  • analyze, reflect on, and adjust the precision and clarity of your narrative.
  • examine how you project your voice and what your body language communicates during the presentations.

Your time investment: 7–8h

  • Pre-work:
    • Needs Analysis Call (0.5h)
    • Sending recording of sample presentation
  • Group or individual sessions (6–7h)
  • Individual work (up to 1h)

for 6 participants

Executive
Business Presentations
EBP

Note:This course is designed for people who are involved in managerial communication with teams--especially in change management initiatives.

You’ll learn to

  • deliver a presentation with confidence and passion.
  • use stories to help your audience visualize the issues.
  • deliver online presentations that engage audiences and motivate them to action.

Your time investment: 14–15h

  • Pre-work:
    • Needs Analysis Survey
    • Sample slide deck
  • Group sessions (11h)
  • Individual coaching session (1h)
  • Individual work (up to 2.5h)

for 8 participants

Leader Talk
LTA

Note:This course is designed for people who have experience managing teams and/or departments.

You’ll learn to

  • adjust your message to the audience you are going to address.
  • focus your message and have a clear call to action.
  • create stories and take your audience on a “journey”.

Your time investment: 9–10h

  • Pre-work: Needs Analysis Call (1.5h)
  • Group sessions (6–7h)
  • Individual coaching sessions (1h)
  • Individual work (up to 1h)

for 8 participants

Advanced
Negotiations
ANG

Note:This course is designed for people who have experience in differentiating positions from interests, are able to identify shared interests, have experience with integrative negotiations (or have taken WWS), and have experience with difficult negotiations with uncooperative parties (or have taken GPN).

You’ll learn to

  • negotiate in multi-party scenarios.
  • negotiate with people operating with biases and/or prejudices.
  • apply critical thinking to your negotiation scenario.

Your time investment: 12–13h

  • Pre-work:
    • Needs Analysis Survey
    • Needs Analysis Call (0.5h)
  • Group sessions (10h)
  • Individual coaching (0.5h)
  • Individual work (up to 1.5h)

for 8 participants

MINI VERSION (short, intensive workshop)

Powerful Business
Presentations
mPP

Note:For everyone who would like to learn how to present in a nutshell.

You’ll learn to

  • prepare and structure a basic presentation.

Your time investment: 7–8h

  • Pre-work:
    • Needs Analysis Survey
    • Sample slide deck
  • Group sessions (6h)
  • Individual work (up to 1h)

for 10 participants

MINI VERSION (short, intensive workshop)

Effective
Data Presentations
mEP

Note:For everyone who presents data and who has taken PBP or mini PBP.

You’ll learn to

  • select data, create slides, and present data.

Your time investment: 7–8h

  • Pre-work:
    • Needs Analysis Survey
    • Sample slide deck
  • Group sessions (6h)
  • Individual work (up to 1h)

for 10 participants

MINI VERSION (short, intensive workshop)

Chairing
Business Meetings
mCM

Note:For anyone who wants to prepare for chairing meetings, without having previous experience in this area

You’ll learn to

  • prepare for a meeting and finish with clear outcomes

Your time investment: 7–8h

  • Pre-work: Needs Analysis Survey
  • Group sessions (6h)
  • Individual work (up to 1h)

for 10 participants

MINI VERSION (short, intensive workshop)

Communicating
Through Change
mCC

Note:For everyone involved in change processes in their organization.

You’ll learn to

  • manage your own approach to change.
  • support others (including your supervisor) during the change process.

Your time investment: 5h

  • Pre-work: Needs Analysis Survey
  • Group sessions (3.5h)
  • Post-course call (up to 1h)

for 10 participants